VMOVE
Vmove offers a transportation service that connects your home to the event and takes you back at the end of the day. Through a simple web interface, it provides transportation for mass events (concerts, live shows), private events, and corporate events as well. Its “from home to the event and back home” model guarantees comfort, safety, and efficiency, with predefined routes and online reservations.
Based in Providencia — Santa Beatriz 100 — Vmove is a modern solution designed to reduce transportation stress in every experience. Ticketmaster acts solely as a ticket sales channel for this service, which is provided directly by Vmove.
Have questions?
What payment methods are accepted?
For event payments, you can use Chilean and international credit, debit, and prepaid cards that include a CVV/CVC code. Department store cards can only be used if they carry the Mastercard, Visa, or American Express logo.
If you are a foreign customer and your card is rejected, we recommend trying the different payment methods available (MercadoPago and Transbank). We also suggest checking in advance with your bank regarding currency conversion and how the charge will be processed through your chosen payment method. If your transaction is rejected and the issue persists, please contact your bank to inquire about your card’s conditions.
Why do you ask for my personal information?
Our goal is to provide you with a personalized and seamless purchasing experience. This also allows us to inform you about any changes to your purchase or the event, as well as improvements, offers, and discounts that may be of interest to you. Rest assured, at Ticketmaster we take special care in protecting your personal data. You can find detailed information about how we use your data and your rights in our Privacy Policy.
I was charged, but I didn’t receive my tickets
If your purchase appears as canceled and you see the charge on your account, please submit a request through our Fan Support Form, attaching the relevant bank documentation. This will allow us to escalate your request to the appropriate team and assist you further.